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How to Download and Use M-Ticket on redBus

If you are looking for a convenient and eco-friendly way to book and travel by bus, you should try the M-Ticket feature on redBus. M-Ticket is a mobile ticket that is sent to your phone via SMS or email after you book a bus ticket online on redBus. You can use this M-Ticket to board the bus without printing a paper ticket. In this article, we will explain what M-Ticket is, how to get it, and how to use it to board a bus.

What is M-Ticket?

M-Ticket is an electronic ticket that is issued by redBus after you book a bus ticket online. It contains your booking details, such as your name, seat number, bus operator, route, date, time, boarding point, and dropping point. You can receive your M-Ticket via SMS or email, or you can download it from the redBus app or website.

Benefits of M-Ticket

Using M-Ticket has many advantages over using a paper ticket. Some of these are:

• It saves time and money by eliminating the need to print a paper ticket.
• It reduces the risk of losing or misplacing your ticket.
• It helps the environment by saving paper and reducing waste.
• It provides security and convenience by storing your ticket details in a secure database.
• It offers flexibility and ease of access by allowing you to download or view your ticket anytime and anywhere.

How to Get M-Ticket

Getting an M-Ticket is very easy with redBus. All you need to do is follow these simple steps:

1. Visit the redBus website or app and search for buses on your desired route and date.
2. Select the bus operator, seat, boarding point, and dropping point of your choice.
3. Enter your personal details, such as your name, email address, and phone number.
4. Make the payment using your preferred mode of payment, such as credit card, debit card, net banking, or cash on delivery.
5. Once your booking is confirmed, you will receive an SMS and an email with your M-Ticket details.
6. You can also download or view your M-Ticket from the redBus app or website by logging in with your registered phone number or email address.

How to Use M-Ticket to Board a Bus

Using an M-Ticket to board a bus is very simple and hassle-free. You just need to follow these steps:

Steps to Use M-Ticket

1. Reach the boarding point at least 15 minutes before the departure time of the bus.
2. Show your M-Ticket on your phone to the bus staff or conductor. You can also show a screenshot or a printout of your M-Ticket if you wish.
3. The bus staff or conductor will verify your M-Ticket details and allow you to board the bus.
4. Enjoy your journey!

Tips and Precautions for Using M-Ticket

To ensure a smooth and safe travel experience with M-Ticket, here are some tips and precautions that you should keep in mind:

• Make sure that your phone battery is sufficiently charged before you travel.
• Keep a backup of your M-Ticket details in case you lose your phone or internet connection.
• Avoid sharing your M-Ticket details with anyone else to prevent fraud or misuse.
• If you need to cancel or reschedule your booking, you can do so online on the redBus app or website. You will receive a new M-Ticket if you reschedule your booking.
• If you have any queries or issues regarding your booking or M-Ticket, you can contact the redBus customer care team at +60- – 392-2273 or email them at support@redbus.my.

Frequently Asked Questions

Here are some of the common questions that people ask about M-Ticket on redBus:

Question	Answer
Is M-Ticket accepted by all bus operators?	No, M-Ticket is not accepted by all bus operators. You can check the availability of M-Ticket for your selected bus operator on the redBus app or website before booking.
What if I don’t receive my M-Ticket after booking?	If you don’t receive your M-Ticket via SMS or email within 15 minutes of booking, you can contact the redBus customer care team and they will resend it to you. You can also download or view your M-Ticket from the redBus app or website.
Can I change my boarding point or dropping point after booking?	Yes, you can change your boarding point or dropping point after booking, subject to availability and terms and conditions of the bus operator. You can do so online on the redBus app or website. You will receive a new M-Ticket with the updated details.
Can I transfer my M-Ticket to someone else?	No, you cannot transfer your M-Ticket to someone else. Your M-Ticket is linked to your personal details and identity proof. If you want to cancel your booking, you can do so online on the redBus app or website and get a refund as per the cancellation policy of the bus operator.
What if I lose my phone or delete my M-Ticket by mistake?	If you lose your phone or delete your M-Ticket by mistake, you can retrieve it from the redBus app or website by logging in with your registered phone number or email address. You can also contact the redBus customer care team and they will help you with your M-Ticket details.

Conclusion

M-Ticket is a convenient and eco-friendly way to book and travel by bus with redBus. It eliminates the need to print a paper ticket and allows you to board the bus with just your phone. It also saves time, money, and paper, and provides security and flexibility. To get an M-Ticket, you just need to book a bus ticket online on redBus and receive it via SMS or email. To use an M-Ticket, you just need to show it on your phone to the bus staff or conductor and board the bus. You can also download or view your M-Ticket from the redBus app or website anytime and anywhere. If you have any queries or issues regarding your booking or M-Ticket, you can contact the redBus customer care team for assistance.

We hope that this article has helped you understand how to download and use M-Ticket on redBus. If you have any feedback or suggestions, please let us know in the comments below. Happy travelling!

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